Cancellation and no-show policy for CDCS training events
Due to the high demand for our training events, we are introducing a cancellation and no-show policy.
We understand that in these exceptional times, it is not always possible to stick to your plans. However, we ask that you are considerate of others: there are usually people on the waiting list that could attend instead.
If at any point after you sign up you realise that you can no longer attend the training event, please cancel your place via the booking platform. This will give someone else a chance to take your place. In general, please do so at least 24 hours before the training event.
In addition, there will now be a three-strike policy for no-shows (non-attendance without cancellation).
- On the first missed training session, nothing will happen but your absence will be noted.
- On the second missed training session, you will receive a notification that you have missed two training events.
- After the third missed training session, if you register for future CDCS events, you will be only provisionally registered: if the course becomes fully booked up to one week prior to the start date, you will be notified that you have been moved to the waiting list. In the event that spaces become available, you will be notified again with details for taking part in the training event 24 hours in advance.
If you have any questions about this policy, please get in touch: cdcs@ed.ac.uk